Please allow 1-5 business days for your order to be processed, packed, and ready to ship! :) If you need your order to arrive sooner, feel free to send me a message and I will see what I can do!
All orders are packaged and shipped from Richmond, British Columbia ♡
All orders containing items other than stickers will be tracked by default.
All sticker-only orders will be shipped via untracked letter mail by default, with an option to ugrade to tracked shipping at checkout. Estimated shipping times for untracked letter are listed below. Actual shipping times for untracked mail may occasionally be longer than estimated.
Canada: 2-5 business days (this means 2 days for local deliveries, 3 days for deliveries within the province, and 5 days for national deliveries)
U.S: 5-15 business days
International: 15-20 business days
Tracked shipping is highly recommended for more reliable shipping times!
Please note that you may need to pay customs fees or duties on international shipments upon delivery depending on your country's regulations.
Unused products may be returned within 14 days of receipt for a full refund less the original shipping cost or any additional shipping costs. I want you to love your order so if you are unsatisfied for any reason, please feel free to reach out to me at hello@sugarplumpaper.ca!